Symptoms
When trying to run a Box migration, the following error is shown:
Sharegate.Common.Exceptions.SGNotSupportedException: This document cannot be copied because Box notes cannot be converted to documents within SharePoint.
Error code
- AN-117-032
Details
This error occurs because Box Notes cannot be opened from SharePoint and are not currently converted to a proper document type.
Solution
You can add the notes to your destination list in SharePoint by saving them as a PDF, or by copying the content of the notes to a text or Word document and manually uploading the new file to SharePoint.