SharePoint is not responding to connection requests from the ShareGate migration tool at this time

Symptoms

While performing an operation, the ShareGate migration tool displays the following message:

SharePoint is not responding to connection requests from the application at this time. An attempt to reestablish the connection will be made in 2 minutes.

Error codes

Any error ending with -289

Details

This message is displayed when the ShareGate migration tool receives too many network errors while trying to send requests to SharePoint or Microsoft 365. This could happen if your local network or the servers are too busy or down.

The result is that the ShareGate migration tool pauses the operation momentarily and retries later. It will start by waiting 2 minutes, and if it keeps failing, it will gradually increase the wait time to a maximum of 1 hour (it will retry every hour until it succeeds or until you cancel the operation).

At any moment, you can force it to retry now by clicking on Retry.

Troubleshooting

If the problem is that the server or the network cannot handle the number of requests being sent by the ShareGate migration tool, it can help to lower the performance level. This will decrease the number of requests the ShareGate migration tool can send simultaneously, which can help your network and server handle them.

If the issue persists, contact your network or SharePoint administrator to see if something prevents the ShareGate migration tool from operating correctly on your network or server.

Tip: The article Which ports does the ShareGate migration tool require to be open in our proxy or firewall? and the Advanced section of the Troubleshoot SharePoint on-premises connection issues article are good references for a network or SharePoint admin to investigate the cause of these problems.