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The template used to create the site is not available at the source/destination site

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Symptoms

When analyzing or copying a site, one of the following messages is displayed:

The template used to create the site 'SiteInError' is not available at the source.
 Please specify a default site template for language 'LanguageInError' with the Map Site Templates option.

The site template 'SiteTemplateInError' could not be found on the destination site.
Please specify a mapping for this template with the Map Site Templates option or a default mapping for language 'LanguageInError'.

Error code

  • AN-001-134
  • AN-031-134

Details

The message is raised when all the following conditions are encountered:

  1. There is no default site template mapping defined for the source site.
  2. There is no site template mapping for the source site's template.

Solution

You need to modify your site template mappings to correct this error. You have the following options:

  1. Associate a destination site template with the source site's template. (If the error is caused by the source template not being available, this solution won't be possible and you will need to use the second one.)
  2. Set a default site template mapping for the source site's language.

You can find more information about site template mappings here.

Best practice

Always define a default site template mapping for all the languages that your SharePoint server supports.

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