To detect inactive teams or groups, ShareGate looks for user or system-generated activity and extracts the dates of these activities. We call this activity crawling.
User-generated activity can occur when a member modifies a document or when an admin uses the migration tool to copy a SharePoint site. System-generated activity may occur if you have automated system messages in Teams.
Note: Teams messages that originate from webhooks aren't considered activity. In other words, inactive teams and groups won't be re-activated due to automated messages coming from other third-party applications.
ShareGate crawls for activity in the following workspaces:
- Outlook conversations
- Delivery dates of email conversations.
- Outlook Calendar
- Creation and Last Modified dates for both recurring and non-recurring events.
- In the SharePoint admin center, the Last activity column for Active sites.
- In a group's SharePoint site, changes to the Site contents Modified column.
- Activity in the associated SharePoint site of a teams' private channel.
- Message and reply dates (creation and edits).
- Message and reply reaction dates.
The workspaces are shown on the Manage page and in the team and group details.
ShareGate checks to see if the time that's elapsed since the workload's last active date is longer than what is set by your Inactivity detection policy. A workload icon is displayed in color if it's active and appears translucent if it's inactive:
A team or group is considered inactive if all workspaces are inactive.
Note: A workspace will not be displayed if ShareGate does not have access to it or if it is not present in your team or group. For example, Teams might not be enabled on all your groups, or, ShareGate may not be able to crawl Outlook calendars in private groups unless you are also an owner of that group.