When you use the ShareGate end-user app, when you respond to an email or ShareGate Teams chatbot notification, or when you look for resources in the help center, you will notice discussions of admins, owners, and end-users.
Who are the admins?
Admins are the people responsible for managing your organization's Microsoft environment. It's their job to ensure the right settings are applied and that everyone has access to the right tools and features to perform daily tasks in Microsoft.
Who are the owners?
In Microsoft Teams there are 2 user roles: owners and members. By default, the person who creates a new team is the team owner. The same structure applies to Microsoft 365 groups, that is, any person who creates a new group is the group owner.
Owners are responsible for maintaining their teams and groups and play an important role in collaborating with admins to do so. For example, an owner may be asked to take action on an inactive team via a ShareGate Teams chatbot notification.
Tip: It's best practice to have at least 2 owners for each team and group. That way there's always someone available to receive notifications and take action on policies.
Who are the end-users?
End-users refer to all members of an organization. This group can include admins and owners but more often represents the teammates who work and collaborate in Microsoft Teams and SharePoint.