If an owner uninstalls the ShareGate Teams chatbot from their Teams environment, they will no longer receive notifications and cannot take action on your policies.
Details
ShareGate automatically installs our chatbot on the owner's account the first time it determines a notification must be sent to an owner. For more details, see ShareGate Teams chatbot overview.
When the chatbot has been removed from an owner's account, ShareGate is not able to reinstall our chatbot. The owner will need to manually reinstall the ShareGate Teams chatbot from Teams.
Solution
To reinstall the ShareGate Teams chatbot, have the owner sign into their Teams account and follow the steps below.
- Select Apps
from the menu. - Type ShareGate in the search bar.
- Select ShareGate.
- In the pop-up, click Add.
The owner will now be able to receive notifications in their Teams Chat based on the policies you have set up with ShareGate.