When attempting to run an action with the migration tool, the following message appears:
An unexpected error occurred...
- Any error code ending in "000"
This error can cover a broad range of issues.
When the migration tool gets this error from SharePoint or Microsoft 365, it does not receive precise information about the error, so it cannot provide a specific cause.
If you receive this error during a significant migration, you can try to reduce your migration scope or lower the Performance impact setting.
If the error persists or does not seem related to performance issues, you can contact our support team and provide them with the following:
- The entire error message.
- The error code.
- The action you were running when you encountered the error.
Tip: you can export your migration report and include it in your request to speed up the investigation.
Our technical support team will be happy to help you resolve your issue.