Our technical support offers live meetings you book in advance by scheduling them with a request form.
This process increases the quality of our technical support and ensures a better response time for all our customers.
If you have an urgent request, please feel free to open a ticket through our request form and mention that it is time sensitive. The new process will ensure that a technical support agent can triage it sooner, and an agent will answer as quickly as possible.
Note: ShareGate does not offer paid priority support. We want to ensure all our customers get the best possible assistance with ShareGate.